Kiehl’s try to keep their product and services easily accessible. And that’s why they have an easy-to-access return policy. And if you ever purchase a product you didn’t like, or didn’t work for you here’s what you need to do. If you ever buy a product from Kiehl’s that doesn’t suit you or it didn’t work for you, you can return it to the store you bought it from. Kiehl gives a 100% money-back guarantee, as per their official Website.  In case you bought it online, which is what most people nowadays do, you’ll have to mail it to their address, which is, Kiehl’s Since 1851, 1620 Stateline Rd E Southaven MS 38671 Or you can give a call on 1800 543 4572 and a representative from Kiehls will answer your inquiry. Here’s what you’ll need if you ever have to return any item you bought from Kiehls.

How To Return a Product to Kiehl’s?

Needs To Return Product

Here’s what you need to return the product. And that’s all you need to return a purchased item from Kiehls. Here are the answers to some of the frequently asked questions. You can either mail it to the address given above or email, their customer support. You can also call them for inquiry. According to their policy, you can return the purchased item within 28 days of initial purchase, as per the sale receipt or invoice. You can contact Kiehl’s through email, phone call, or directly visit your nearby sore. Their Customer Support is open from Monday through Friday, from 9 am to 5 pm EST and at 10 am to 7 pm EST on Saturday and Sunday. Their phone number is 1800-543-4572. Or you can just go on their website and click on Customer support on the top left corner, It will take you to the Customer Service page. Where they give you options on how you want to contact them. Sadly, once you place the order online, you can’t cancel or change it. You can expect it to be delivered in two days after the initial order was placed. Once received you can return it back. It usually takes up to 6-7 business days to get a refund on a returned item, from Kiehls. To get a full refund on your credit card, you can mail the item to their address. Kiehls since 1851 8655 Commerce Drive Suite 104 Southaven MS 38671. Kiehls main headquarter is located in New York. Here is their headquarters Address: 435 Hudson St, New York, NY 10014, United States. You can find an authorized seller through their website. If you see in the upper left corner, you’ll find a location sign next to customer care. Once you click on it, it will take you to another page. Here you can fill out your location and address and it will show you the nearest store from your location. Kiehl’s has this program for their customers called Auto-Replenishment. In which you can choose your favorite formula and products, decide your delivery frequency and pay on a monthly or yearly basis. Through this program, you can save 5% on every purchase, receive deluxe product samples, and free shipping on every order.